How To Refund ?
We want you to love our products and enjoy your shopping experience with us. On this page you will find details about how to return or exchange your purchases made online or in stores.
If you change your mind about the products you have purchased from us, we will refund the purchase price or exchange those products (other than gift cards or seconds) in the country in which they were purchased, subject to the following conditions:
- Items must be returned within 14 days of purchase with the original receipt or other proof of purchase
- You must provide your name and address
- The returned items must not be swimwear, underwear, earrings, cosmetics or stock clearance items
- The returned items must be unworn, unwashed, or otherwise unused with original tags/labels attached.
- Once Item is not received, with in 7 days after on shipment date.
- If you request a refund, the purchase price (excluding delivery charges for online) will be refunded to you using the original payment method once we have received the returned item back and confirmed that it meets conditions 1-5 above. You are responsible for any costs associated with returning the item to us including any currency conversion costs.
- refund will be processed within 7-10 working days
Shipping costs can only be refunded on faulty items that have been purchased separately. Shipping will not be refunded if there are other items listed on the invoice when a faulty item is returned.
Items purchased at one business cannot be returned at the stores of another business.
Items purchased in store cannot be returned via online return postage.